Client Guide

The main policies of the center

متخصصین ما

بیمه های طرف قرارداد

The main policies of the center

1- Prioritizing the improvement of patient and staff safety

Maintaining the safety of patients and staff and managing errors and risks increases the quality of life and satisfaction of beneficiaries, creates a healthy society and reduces ancillary costs.

2- Prioritizing the improvement of the quality of health services

The center’s senior managers improve the quality of services with inspiring leadership, continuous improvement of processes and promotion of teamwork.

3- Increasing the satisfaction of beneficiaries with a patient-centered approach, emphasizing professional ethics and respecting service recipients

By observing the patient’s rights charter and preserving the human dignity of clients, this center spares no effort in ensuring fair access to medical services for all segments of society.

4- Compliance with infection control, health and environmental standards

The center’s staff prevents the spread of infectious diseases and pollutants by observing health protocols and managing energy consumption.

5- Using up-to-date and efficient equipment and supplies

In line with upstream policies and considering the country’s economic and social conditions, this center uses quality, up-to-date and efficient equipment and supplies with priority for domestic production.

6- Attracting specialized and efficient personnel and increasing capability

The senior managers of this center ensure the proper performance of assigned tasks by providing specialized human resources and their continuous training.

7- Maintaining the center’s preparedness for crises

The center’s officials try to prevent losses during crises by identifying and prioritizing risks and implementing risk reduction programs.

8- Cooperation with other municipal institutions

In line with its mission, this center fulfills its social responsibility towards citizens by maintaining constructive interaction with other institutions.